Help with Cards Debit cards
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Manage your mortgage
Check your mortgage details, make overpayments or even switch mortgage rate online or with our banking app. Learn how to manage your mortgage online.
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Ways to do business
Our business hours should never affect yours, so we let you bank how, where and when it suits you.
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I’ve ordered a replacement debit card, will the PIN be the same?
Unless you’ve requested a new one, your replacement card will have the same PIN as your lost
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Tips for travel
Travel help when you’re abroad. Find out what to do in every stage of your holiday, from planning before you go away to when you get back.
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PINsentry for Online Banking
They both enable you to access Online Banking, just in different ways.
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I’ve ordered a replacement debit card, how do I contact you about it?
There are several ways to contact us if you've ordered a replacement debit card. See them here.
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If I’ve been a victim of fraud, should I report it to the police?
If your card or chequebook has been stolen, you should report it to your local police station
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Travel wallet Terms and Conditions - September 2020
Travel wallet terms and conditions
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Contactless Mobile
With Contactless Mobile you can pay with your Android phone, anywhere you see the contactless symbol. It's a quick, simple way to make NFC payments.
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How to report fraud
Contact us immediately if you suspect fraudulent activity on your credit or debit card. Find
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